Margaret M. Higgins, Ph.D.

Leader in Education

Barbara Mark is an expert coach and a very wise woman. She guides me in solving complex professional and personal issues by providing tools to navigate change. Barbara demonstrates extraordinary abilities in her coaching work: the ability to question with accountability but not judgment; the ability to quickly get to the core of a relevant issue; the ability to provide honest, empathetic feedback; and the ability to connect issues in a way which reveals an answer to a problem or helps with the next step in a journey. She approaches coaching as forming a relationship which is supportive and challenging; nurturing and engaging. I appreciate the way she uses multiple methods- handouts, phone calls and e-mail contact to support me.